Shipping policy
Shipping Policy - GarmentReverie
At GarmentReverie, we strive to provide reliable shipping to ensure your order reaches you in a timely manner. Please review our shipping policy below:
Order Processing Time: If it is a Pre-order as stated in the product description, please expect 4-6 weeks before shipping. Please also allow up to an additional 2 weeks if any delays occur. If premade please allow 1-3 business days for shipping.
Extended Delays (Unforeseen Circumstances):
While most orders ship within the 4–6 week timeframe, unforeseen delays can occur, such as:
- Supplier delays
- High volume periods
- Shipping carrier delays
- Custom fabric production issues
If these occur, production and fulfillment may take an additional 1–2 weeks.
By placing an order, the customer acknowledges and agrees that shipping times are estimates and not always 100% guaranteed.
Shipping Costs: Shipping is $7 flat in the U.S. You can view the shipping cost for your order during the checkout process before making a payment.
Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery and estimate the expected delivery date.
Incomplete or Incorrect Addresses: It is the responsibility of the customer to provide accurate shipping information during checkout. We are not responsible for orders that are delayed or lost due to incomplete or incorrect addresses provided by the customer. Please double-check your shipping address before completing your purchase.
Contact Us: If you have any questions or concerns about our policies, please contact us at garmentreverie@gmail.com.
Thank you for choosing GarmentReverie. We appreciate your support and hope you enjoy your shopping experience with us.